外貿(mào)退貨情景對話
以下是外貿(mào)退貨情景對話，一起來學一學吧。
return of goods
退貨
a: the painwork on the body of the cars has become discolored.
汽車上的外漆都褪色了。
b: we have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles.
這事我們已經(jīng)調(diào)查了，發(fā)現(xiàn)噴這批車使用的油漆成分比例不當。
a: i'll return the goods to you, postage and packing forward.
我把貨退給你們，郵費包裝費到付。
b: actually we are taking these models out of production and calling in all those that we have supplied.
事實上，我們已不生產(chǎn)這一型號的車了，以前供應的.車也要收回來。
a: that's fine. when do you think we can get the replacements?
那很好。你認為什么時候換貨能到?
b: we have contacted our own suppliers and they said the replacements are on their way to us by express train. you should receive them within a week.
我們和供貨商聯(lián)系過了，他們說換貨用直達火車運輸，已經(jīng)發(fā)過來了了，一周內(nèi)就能收到。
a: this is our initial order with which you and we are far from satisfied.
這是我們首次向你們訂貨，結果很不令人滿意。
b: i apologize for the inconvenience and please permit me to point out that this kind of fault rarely occurs in our fatory. this is the first time, and i promise, it'll also be the last time. please trust me.
給您帶來了不便，我深感歉意。請允許我指出一點，我們的車很少出這類問題。這是第一次，我保證也是最后一次。請相信我們。
詞匯精學：
1. forward 本文中的意思是“預約的，貨的，預定的”
1) adj. 向前的;早的;迅速的
eg. the message may also have a forward and reserve routing paths.
消息也可以具有一個向前的和保留的路由通道。
adv. 向前地;向?qū)?/p>
eg. it is this nameless fear which blocks our efforts to move forward.
它是阻塞我們的努力向前地移動的這種無名的恐懼。
vt. 促進;轉(zhuǎn)寄;運送
eg. the hi-tech has put forward our production this year.
高科技促進了我們今年生產(chǎn)的發(fā)展。
n. 前鋒
eg. he is marking their forward closely.
他緊緊盯住他們的前鋒。
2) payment forward 預付貨款
buyer must forward payment within 3 days of winning this auction.
買方必須在3贏得了這次拍賣。
短語學習：
1. call in 在文中是“ 收回 ”的意思
召集;召來
eg. do you mind if i call in you this evening?
你不介意今晚我們?nèi)グ菰L你吧?
eg. you may find a new apartment or decide to call in the painters or repair men.
你可能會找到一件新公寓或是決定打電話叫油漆匠或修理工來。
2. far from 遠非，一點不……
eg. i’m far from content.
我一點也不滿意。
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